Expert Service

Whether your Hyundai is in need of repair or it's simply time for your next scheduled maintenance, our expert team of service professionals will take care of everything and get you back on the road in no time.

Schedule Service

Factory-trained technicians

Our certified technicians are experts on maintaining your Hyundai to factory standards, and are highly trained to diagnose and repair any issues to get it running like new again.

Genuine OEM parts

From brake pads and discs to suspension components and more, our Genuine OEM Hyundai parts ensure both a perfect fit and long-lasting performance.

State-of-the-art equipment

Our service center features state-of-the-art equipment and diagnostic tools, so you can be confident that the job will be done right the first time.

Exceptional service

We pride ourselves on providing exceptional service 100% of the time. We know that your car is your livelihood, so we want to get you back on the road with your Hyundai running its best.

Service Tools

Schedule a Service

Make an appointment

Service Specials

See what's new

Ask a Tech

Send us a message

Parts Department

Find parts

Safety Recalls

View recalls

Owners Assurance

Our promise

Service Specials

Hyundai Wiper Blades

$15.00 OFF

See the world more clearly through the windshield of your Hyundai. Our Hyundai-trained technicians will replace your front wiper blades, designed specifically for your vehicle.

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 08/30/2026

Expires: 08/30/2026

Discount on Vehicle Service

SAVE

Discount on Vehicle Service
•Spend $100.00 – $199.99 and save $10
•Spend $200.00 – $299.99 and save $20
•Spend $300.00 – $399.99 and save $30
•Spend $400.00 – $499.99 and save $40

Discount excludes tire purchases. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Safford Hyundai Fairfax. - Coupon expires 08/30/2026

Expires: 08/30/2026

Four-Wheel Alignment Special

$25.00 OFF

Improve your Hyundai’s handling, fuel mileage and tread wear.
• Inspect/adjust caster, camber & toe (if needed)
• Inspect suspension & steering linkage
• Road test

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Safford Hyundai Fairfax. - Coupon expires 08/30/2026

Expires: 08/30/2026

Hyundai Multi-Point Inspection

COMPLIMENTARY

Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention.
• Inspect Cabin Air Filter
• Inspect Tires & Brakes
• Inspect 12V Battery Performance

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 08/30/2026

Expires: 08/30/2026

Hyundai Multi-Point Inspection

COMPLIMENTARY

Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention. Call us for details.

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Safford Hyundai Fairfax. - Coupon expires 08/30/2026

Expires: 08/30/2026

Oil & Filter Change

$15.00 OFF

• Replace engine oil per specifications (up to 5 quarts)
• Install a Hyundai oil filter
• Check/adjust vital fluids
• FREE multi-point inspection

Check the engine oil regularly between recommended oil changes. The engine oil and filter should be changed at the intervals specified in the maintenance schedule. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Safford Hyundai Fairfax. - Coupon expires 08/30/2026

Expires: 08/30/2026

Low-Conductivity Coolant Service

$15.00 OFF

Properly maintaining the low-conductivity coolant level in your EV will help protect the lifespan of its battery and prevent damage.

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. - Coupon expires 08/30/2026

Expires: 08/30/2026

In-Cabin & Engine Air FilterReplacement

$25.00 OFF

Help keep your heater & A/C system working properly. Block dust, pollen, mold spores & other pollutants by replacing your in-cabin air filter & engine air filter. Come in and have both filters replaced and breathe easier.

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Safford Hyundai Fairfax. - Coupon expires 08/30/2026

Expires: 08/30/2026

FREE Battery Test & Special

$10.00 OFF if Battery is Needed

Everyday driving conditions can affect your battery more than you think. Come in today for a FREE battery test.
• $XX.XX off new battery

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Hometown Hyundai. - Coupon expires 08/30/2026

Expires: 08/30/2026

Vehicle Service Special

SAVE

Save on vehicle service (including parts & labor)
•Spend $100.00 – $199.99 and save $10
•Spend $200.00 – $299.99 and save $20
•Spend $300.00 – $399.99 and save $30
•Spend $400.00 or more and save $40

Discount excludes tire purchases. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Excludes brakes and tires. - Coupon expires 08/30/2026

Expires: 08/30/2026

Spend and Save Coupon

Vehicle Service Special

Save on vehicle service (excludes tires and brakes)
Spend this: Save this:
$50.00 – $100.00
$100.00 – $200.00
$200.00 – $300.00
$300.00 – $400.00
$400.00 or more
$5
$15
$25
$35
$50

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Fairfax Hyundai.

Hyundai Air Filter

$15.00 OFF

Your Hyundai’s first line of defense!
•Helps protect against pollen, smog, smoke, and dust
•Designed specifically for your Hyundai

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 08/30/2026

Expires: 08/30/2026

Cooling System Special

$25.00 OFF

• Check & drain cooling system
• Pressure test system & refill with up to one gallon of coolant
• Check all fluids, wiper blades & drive belts

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Safford Hyundai Fairfax. - Coupon expires 08/30/2026

Expires: 08/30/2026

Synthetic Oil Change

$99.95 - $149.95

  • Synthetic Oil change (up to 5quarts of 5W20) $99.95 – Good
  • Synthetic Oil Change w/ tire rotation $129.90 – Better
  • Synthetic Oil change w/ rotation, air filter $149.95 – Best

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at the time of write-up. Can not be used with any other applicable offer. Hyundai Vehicles only. Not valid on prior services. Hazardous waste fee, if applicable. No Cash Value. Valid only at Fairfax Hyundai

Brake Job

$50 Off

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at the time of write-up. Can not be used with any other applicable offer. Hyundai Vehicles only. Not valid on prior services. Hazardous waste fee, if applicable. No Cash Value. Valid only at Fairfax Hyundai

Check Engine Light Scan

Free

Bring your vehicle in and we’ll perform a FREE code scan to identify the area of concern. Your advisor will direct you on the severity of the concern and steps to properly diagnose your vehicle.

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at the time of write-up. Can not be used with any other applicable offer. Not valid on prior services. Hazardous waste fee, if applicable. No Cash Value. Valid only at Fairfax Hyundai

Cabin Filter and Air Filter Combo

10% Off

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at the time of write-up. Can not be used with any other applicable offer. Hyundai Vehicles only. Not valid on prior services. Hazardous waste fee, if applicable. No Cash Value. Valid only at Fairfax Hyundai

10% OFF Accessories

10% OFF

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at the time of write-up. Can not be used with any other applicable offer. Hyundai Vehicles only. Not valid on prior services. Hazardous waste fee, if applicable. No Cash Value. Valid only at Fairfax Hyundai

$30 OFF Alignment

$30 OFF

Plus taxes and applicable fees. Prices may vary by model. Please present coupon at the time of write-up. Can not be used with any other applicable offer. Hyundai Vehicles only. Not valid on prior services. Hazardous waste fee, if applicable. No Cash Value. Valid only at Fairfax Hyundai

Hyundai Wiper Blades

$15.00 OFF

See the world more clearly through the windshield of your Hyundai. Our Hyundai-trained technicians will replace your front wiper blades.
• Designed specifically for your Hyundai

Go to HyundaiAccessories.com for more information. Rear wiper blade is additional. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Safford Hyundai Fairfax. - Coupon expires 08/30/2026

Expires: 08/30/2026

Our facilities and amenities

With comfortable seating, free Wi-Fi, abundant coffee and plenty of snacks, we make waiting for your vehicle a relaxing experience. And for your ultimate convenience, our restrooms are always clean and sanitary.

Schedule Service

Expert staff and technicians

From our friendly and knowledgeable staff to our certified technicians who are the experts on maintaining and repairing your Hyundai, our Service Center is 100% dedicated to keeping your vehicle running like new.

Schedule Service

Hyundai Service Tips & Videos

Vehicle maintenance

Vehicle maintenance

From oil changes to rotating your tires, staying on top of factory-recommended maintenance will keep your Hyundai running its best.

Learn More
Complimentary care

Complimentary care

Enjoy 3 years of complimentary maintenance at your local Hyundai dealer on any new 2020-2025 Hyundai model year.

Learn More
Educational content

Educational content

The more you know about your Hyundai, the more enjoyment you’ll get out of ownership and the more prepared you’ll be in an emergency.

Learn More
Memory reset

Memory reset

Ensure that you maintain an optimal driving position at all times by knowing how to use and reset the driver’s seat memory.

Learn More

Customer Reviews


Safford Hyundai Fairfax

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DealerRater May 13, 2026

I am writing this to warn other consumers about the persistent incompetence and lack of accountability at Safford Hyundai Fairfax. My experience has been a series of major operational errors and complete communication breakdowns that have been ongoing since late January. Initially, this dealership provided me with the WRONG vehicle. It took them weeks to realize their mistake, which required a car swap—a clear sign of a total lack of operational oversight from the start. The situation has only worsened regarding my sales tax refund. I have been following up on this issue for over 4 months. On March 18th, ... Read More

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DealerRater Dec 30, 2025

Very attentive and helpful. Appreciated their prompt communication and quick service once the parts arrived.

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DealerRater Dec 23, 2025

Servicing went well; communication I'd rate a 3. I got texts after I showed up in person to check on status, after a 3-1/2 hour wait. I finally succeeded in having Derek show me how the iQ charger works.

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DealerRater Dec 22, 2025

Good customer service He is very detailed about my car mantinance and upgrade service in needs

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DealerRater Dec 22, 2025

I love working with Alix and team. They are always very pleasant and have the answers to any questions right away.

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DealerRater Dec 22, 2025

Winderful. Very satisfied. Had a really good time. David was great. He is knowledgeable, very smart, understood my concerns, and resolved them.

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DealerRater Dec 22, 2025

I already filled out the survey No updates were ever given to me. I waited 5 hours at a starbucks for an oil change and tire rotation. I had to call to get an update. The service center seemed overbooked or understaffed. Poor customer service.

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DealerRater Dec 22, 2025

My service appointment was handled efficiently and professionally. I was greeted promptly, and kept well informed about the progress with my car.

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DealerRater Dec 22, 2025

Extremely poor communication. I had to call and leave messages only to not get calls back. The worst part was that I was also told two conflicting things about my car. First they found a problem. Then there was no problem.

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DealerRater Dec 22, 2025

Don was fantastic. He went above and beyond in taking care of everything I could possibly need. He explained all my options and the costs. He stayed late to help me get the paperwork done. And has been wonderful helping me get acquainted with my new car

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DealerRater Dec 22, 2025

Everything was great, except the car was really dirty. I believe they used to wash the cars after service, so I'm guessing that wasn't available because of the construction. Regardless, irrigation would been nice to have mentioned it to me. This is the type of thing that leaves a bad impression, particularly because it's the last thing before going home. What really bother bothered me was that my windshield was super dirty and they didn't even bother to clean it even though they put in new window washer fluid! This is the type of thing that ... Read More

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DealerRater Dec 21, 2025

Jorge was very professional and very kind and friendly he was also very knowledgeable and suggestive

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DealerRater Dec 21, 2025

Service was completed, but rotated tires received no additional air pressure - all remained at 28/29 which was 6-7 lbs psi low... also, no communication regarding when car was ready for pick up

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DealerRater Dec 21, 2025

The rep at the dealer provided me with the best help to get my car resolved and ordering the parts I needed

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DealerRater Dec 21, 2025

Good They were polite efficient and professional. Good location as well I like them a lot

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DealerRater Dec 21, 2025

Knowledgeable, quick turnaround Understood problem, provided loaner, repair under warranty and returned next day. Thanks

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DealerRater Dec 21, 2025

We buy all of our cars from Don. Great service. Sales manager and the whole team are exemplary.

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DealerRater Dec 21, 2025

Sung was very respectful and professional. I got a pretty good deal from Safford Hyundai.

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DealerRater Dec 20, 2025

No problem at all!! Just help me w/ the problems why the warning lights were on

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DealerRater Dec 20, 2025

Josh the service manager is excellent. He was able to get me in very quick and took care of all of our warranty issues. Five stars and thank you again Josh.

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DealerRater Dec 20, 2025

Dealership has a good variety of new vehicles and fast turnaround of service and repairs.

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DealerRater Dec 19, 2025

Quick, friendly and professional. Hard to do while dealership is undergoing a renovation. I'm happy.

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DealerRater Dec 19, 2025

Always great been there for 20 years Excellent service provided by the team at Safford

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DealerRater Dec 19, 2025

5 excellent service, truly ok. how many more? ulalalalalalala.. he is good very good service

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DealerRater Dec 18, 2025

Good service and customer care. Everything well explained and done quite quickly. Dropped the car at night and next afternoon it was ready I was the 60 miles revision.

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DealerRater Dec 18, 2025

My car was finished quickly and in good shape so I could be on my way.

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DealerRater Dec 17, 2025

Busy place! Especially during facilities update. The store is accommodating well - in my view. Joshua and technicians made excellent assessments of the fault and made service recommendations that addressed the fault and preventive maintenance. Thanks to all!!

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DealerRater Dec 17, 2025

Mr. Sung Lee made my Hyundai Santa Fe Hybrid purchase a great experience. He was extremely kind and patient, providing clear and detailed explanations of all the vehicle’s features and buttons so I could fully understand them. His warm and calm demeanor made the entire process smooth and stress-free, from the car tour to completing all the paperwork step by step with no hassle. I am very satisfied with my purchasing experience with Mr. Sung Lee. Thank you!!

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DealerRater Dec 17, 2025

Things went about as well as I'd hoped. Josh and team were able to save me some money. I do wish that there was a lounge area, though.

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DealerRater Dec 17, 2025

Didn't answer the phone when discussing pricing. Would only text. Piecemealed the pricing instead of providing the total cost for a full picture of service.

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DealerRater Dec 17, 2025

CJ and Jay were very professional and provided very good customer service. They answered questions professionally.

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DealerRater Dec 17, 2025

I dealt with several people and they were all wonderful! Very responsive! They were great!

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DealerRater Dec 16, 2025

Excellent Detailed explanation to the lots of questions. Kind and patisn't Smart No more Best

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DealerRater Dec 16, 2025

Amazing customer service... went above and beyond Andrea took time to research best way to handle the situation and had my best interest..and Jorge was encouraging..made sure I was well taken care of.

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DealerRater Dec 15, 2025

The quote was much too expensive to replace a window problem..but I was unable to seek other quotes. I bought the car here but will not be returning for service

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DealerRater Dec 15, 2025

Excellent service. Alix is top notch. The sole reason I come to the Fairfax location for service.

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DealerRater Dec 15, 2025

Friendly service, service was covered under warranty, did take over a day but was not an issue

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DealerRater Dec 15, 2025

Very attentive and professional Kept me updated on anything my vehicle needed as well as offered needed work to prevent further damage to my vehicle.

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DealerRater Dec 15, 2025

Dana Ghobashi was excellent. Had the car ready to go for me when I arrived, so the test drive wasn't delayed by her going to find the car and bringing it around. She was personable, engaging, and part of the reason I returned. Let's face it - the car was the main reason. I was at a different dealer down the street who did not have my car ready when I arrived and did not show much concern that it wasn't there when I did arrive, and gave a halfhearted excuse as to why it wasn't ... Read More

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DealerRater Dec 15, 2025

Dereck was rude and condescending when customer expressed dissatisfaction. Jorge Dismissed customer concerns; customer had to asked several times to push to find the problem. Failed to provide timely updates so that the customer can make arrangements while not having the vehicle.

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DealerRater Dec 15, 2025

Exceptional experience with Abbas and Jenni! Purchased our family car, and I can’t say enough great things! From start to finish, process was smooth, transparent, and genuinely enjoyable. They were knowledgeable, EXTREMELY patient, and took the time to understand exactly what I was looking for—never once making me feel pressured. We had a ton of questions and they explained every step clearly, and made sure I felt confident and comfortable with my decision! Professionalism and care TOP NOTCH! Highly recommend working with ABBAS and JENNI! I absolutely love my car and would not hesitate to return or recommend ... Read More

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DealerRater Dec 15, 2025

Great customer service, but the shuttle service needs more help, I waited about 40 minutes for a ride, then had to wait an additional 15 minutes to get to my destination since other customers needing the shuttle service too.

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DealerRater Dec 15, 2025

The experience was a little hectic due to the ongoing construction. I got the sense that everybody was doing their very best with a bad situation. I recently had some work done ( on my daughter's car) at Stafford Mazda and the entire experience was much much better Hopefully, that will be the case when the construction is complete

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DealerRater Dec 15, 2025

This was a very mixed experience. The initial part of the process was frustrating and poorly handled. I was given a written commitment regarding my trade-in, provided the requested documentation in advance, and then drove over an hour from Maryland with my wife and kids to complete the deal — only to be told in person that the documentation was suddenly “the wrong type” and the agreement would not be honored. That should have been caught before asking a customer to travel, and it caused a lot of unnecessary stress and wasted time. That said, once the situation was escalated, things ... Read More

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DealerRater Dec 14, 2025

The maintenance experience was professional and good. I also received good updates on the status The only thing I didn't like was the charge for using a credit card was not clear until I was picking up my car. Had I known in advance I would have brought a check. The fee was a substantial amount due to the work I had done.

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DealerRater Dec 14, 2025

Great service from the staff that helped me with my new car. One of the best costumer service I have experience in a dealership in a while. Lery from sales department went beyond while trying to find a car the perfect car for me.

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DealerRater Dec 14, 2025

Everything was great, minus the renovation, which is understandable They fixed my car and it went well

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DealerRater Dec 14, 2025

Very good. Professional. Jorge was a true professional. The service was efficient. I was very satisfied.

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DealerRater Dec 14, 2025

Great staff that they have here, Super friendly and fast service. I’ve worked and been a customer at multiple dealerships and this is one of my best experiences. It could be so simple and simple does it best for me. My service advisor Josh made everything super easy and that’s how you build a lifetime customer. Josh and Safford Brown Hyundai Fairfax is now my go-to when I service my 2025 Elantra.

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DealerRater Dec 14, 2025

I waited 2 hours in the cold for a 20 minute oil change. Poor Service.

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DealerRater Dec 13, 2025

In for periodic service. Good communication, easy in and out. Service good, 15 word minimum bad

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DealerRater Dec 13, 2025

Quick straightforward ICCU replacement. That's enough to say, mkay. Really, I've said enough. For serious.

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DealerRater Dec 13, 2025

Evaluation and service was extremely professional. Communication was fantastic. Grateful to have our car fixed and Safe again. Thank you.

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DealerRater Dec 13, 2025

We had a problem with a service at the dealership before we went on a long trip. We were able to nurse the vehicle through the trip and get it back to the dealer, who remedied the situation at no additional cost. We own three cars of this make that will all continue to be serviced by this dealer. Value is important but value without integrity means no customer loyalty. You’re integrity has earned our continuing business.

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DealerRater Dec 13, 2025

I’ve purchased two cars from this dealership and have five Hyundais. I’ve also gotten family and friends to purchase Hyundais in the past. I’ve had some truly amazing experiences with Hyundais dealerships—the last let me know that I need to locate a new one to work with moving forward. Truly disappointing.

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DealerRater Dec 12, 2025

Great People. Alix is awesome. Nice and knowledgeable staff personnel. Try to get you in and out as quickly as possible

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DealerRater Dec 12, 2025

Service process has improved since last visit, Robert was very helpful with my service request

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DealerRater Dec 12, 2025

The staff was great and Don got us the deal we were looking for. Thank you!

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DealerRater Dec 11, 2025

The staff are always welcoming and attentive, forthright with what is needed and go over all the options

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DealerRater Dec 11, 2025

The Service advisors don't explain what was wrong with the car and what they changed or how they fixed the issues. They say they would call back but they don’t. Very unprofessional.

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DealerRater Dec 10, 2025

The service department is poorly managed. Dropped my car off at 645am on a Friday, got a phone call at 12:30 to approve basic work…nothing had been done at this point. I called to follow up at 2:30 pm…was told technician was on an extended lunch…I called again at 4:45pm told car would be ready until next day. received a call Saturday morning at 845am that the car was done but I would not be allowed to pick it up due to some processing with assurant (program purchased w/ the brand new car at this dealership) and that it ... Read More

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DealerRater Dec 10, 2025

Service was done quickly. An issue was found, and I received video showing details on my phone. I approved the extra work and it was done quickly and at a fair price.

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DealerRater Dec 9, 2025

Thank you for the knowledge, ease in the process, and general positive experience. It is appreciated. Happy to have found this dealer. Jenni was wonderful to work with.

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DealerRater Dec 8, 2025

I was disappointed in the service I received. It was hard to get someone on the phone, I often left messages and never got a call back. I was given a time for pick up and the car was not ready for over an hour after that projected time. Then the inspection had not been completed as requested. I was told someone would contact me this weekend and that failed to occur. This level of service will make me seek elsewhere for my next car and dealership.

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DealerRater Dec 8, 2025

Very well received. Josh was very professional. Always have a good experience with the dealership.

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DealerRater Dec 8, 2025

Alix did a great getting service started on a snowy and keeping me informed as to what service would be needed during the day.

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DealerRater Dec 8, 2025

Great experience from start to finish! The sales team was friendly, honest. Highly recommend this dealership!

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DealerRater Dec 8, 2025

Went for a standard oil change. Next day while driving, car alerted that engine oil was low. Checked and there was very little oil inside. They forgot to put the oil in. Had car towed and wasted a whole Saturday waiting for tow truck pick up car. Do better!

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DealerRater Dec 7, 2025

Helpful and got me situated without issue Wasn't expecting to leave with a new car at a similar rate, pleasantly surprised

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DealerRater Dec 7, 2025

I have been buying Hyundais for 20 plus years and have always had my car serviced at Fairfax Hyundai. I can always get a quick appt when needed. Josh the service advisor is top notch. He keeps me informed, is very knowledgeable and explains things so I understand. I recently bought a car from another dealer (only because they had the color) and quickly found out they did not compare to Fairfax Hyundai. Will be taking my car there from now on.

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DealerRater Dec 7, 2025

Been dealing with Don since 2008, this is our 6th vehicle we bought through him. We won't deal with any other dealer unless he's the salesman we deal with. You need to keep him around.

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DealerRater Dec 7, 2025

They have quick and professional staff that didn’t pressure us. Buying a car was easy

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DealerRater Dec 7, 2025

Surprisingly great experience at Stafford Hyundai. From the greeting to getting the car back sooner than promised. Even with the waiting area being renovated - across the street is a very friendly Starbucks!

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DealerRater Dec 7, 2025

.I was very happy with the service. I will come back again to have more work done.

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DealerRater Dec 6, 2025

I’ve been going to this dealership for a long time and really appreciate their consistently great work and customer service. Josh Durdaller is exceptional in every way. He’s thorough, friendly, and is always able to answer any questions. I also appreciate Alix Webb stepping in during my last appointment to help me out when Josh was unavailable at one point. She’s always someone who’s consistently excellent to work with. Although they’re going through a major renovation, they’ve figured out a way to make dealing with them quite easy.

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DealerRater Dec 6, 2025

Alix is always upfront with information and descriptions that I can understand. She seems to truly care about a continuous relationship. It has kept me a loyal customer

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DealerRater Dec 6, 2025

Awesome service! Availability and professionalism. Alix and the team have been doing a great job for years!

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DealerRater Dec 6, 2025

In response to your email, I am still waiting for a return call from Robert from last week. I have a case #41801985, since November 10, 2025. Responded to a letter from Hyundai Motor America re paint problems.

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DealerRater Dec 5, 2025

Able to make an appointment for an oil change, unlike in the past, and it took only one hour and 10 minutes. Impressive

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DealerRater Dec 5, 2025

Quick and responsive service. Josh the Service manager was excellent Quick turn around little wait

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DealerRater Dec 5, 2025

The dealership is under construction and it is quite chaotic there. I have a hard time hearing the Service guy that was signing me in, I ended up paying a bill that was almost double what I was expecting. I did enjoy the shuttle service to and from my home.

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DealerRater Dec 5, 2025

My sake associate, Saxon, was extraordinary. Polite, courteous and respectful are just a few of his makeup

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DealerRater Dec 5, 2025

I was very satisfied with the service and timely manner required to complete the service.

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DealerRater Dec 4, 2025

The worst communication ever. If my car wasn’t under warranty still, there is a zero percent chance I would bring my car here still. I have never received a call to update regarding the status of work, only getting answers when I’ve called multiple times. This past week, after I called twice, our car was ready.. great! Then my husband goes to pick it up, they can’t find it, then they are telling us it’s still not done. We picked up the car, but what a headache and what absolutely poor customer service.

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DealerRater Dec 4, 2025

Awesome customers service! Todd and the team went above and beyond to help us get our desired car!

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DealerRater Dec 3, 2025

Good. Need waiting room. Everyone was very friendly and helpful. Process was smooth and easy

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DealerRater Dec 3, 2025

Don was super helpful and got us the best deal Don was super helpful and kind. He got us exactly the deal we were looking for

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DealerRater Dec 3, 2025

Good service work and appointment scheduling. Typical service upsell just about every time, but I get that at every dealer shop.

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DealerRater Dec 3, 2025

I marked one point off perfect because we had a lot of trouble communicating with your team. The results are good. Thanks! Jean Bonilla

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DealerRater Dec 2, 2025

Quick, easy, and professional. Satisfied with my visit Great service and smooth process Overall a pleasant experience

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DealerRater Dec 2, 2025

Good service and quick process! Specially sales man, Sung lee is recommended. He is professional and very kind.

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DealerRater Dec 2, 2025

The young man who handled things for me was courteous and explained the time it would take to complete the work.

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DealerRater Dec 2, 2025

Donnie was very knowledgeable of the vehicles and their features . He was very responsive and timely in our communications and made the entire purchasing process a breeze.

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DealerRater Dec 1, 2025

Great It was awesome. The customer experience was good. I would recommend. Jorge was great

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DealerRater Dec 1, 2025

He was professional and courteous He gave updates on my vehicle and informed me about the price

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DealerRater Dec 1, 2025

Can’t trust service tech to ensure work and lost a part from my vehicle.

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DealerRater Dec 1, 2025

Outstanding communication in terms of response time and transparency allowing the customer to have confidence and trust in their work.

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DealerRater Nov 30, 2025

Very responsive and kept me up to date on what was going on Very good

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DealerRater Nov 30, 2025

They forgot to change power steering fluid and forgot to check tire pressure, 3 of our 4 tires needed air and I had to pull the car back in to get it completed properly. Took us an additional 45 minutes after paying for the car and then was told to wait and have the power steering fluid changed after the first of the year.

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DealerRater Nov 30, 2025

I had a question about the recommended section of my bill; was it something that was done or should be done next time. The female receptionist seemed agitated, told me I got a call and those services were rendered, and then pushed me the invoice and said I should go ask someone else who helped me. The service liaison came over and explained, she was very professional. It was that the receptionist seemed annoyed with my question, answered it incorrectly as she actually didn't know but didn't state that we should seek confirmation, and was eating fast food ... Read More

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10925 Fairfax Blvd., Fairfax, VA, 22030

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Safford Hyundai Fairfax 38.852677, -77.3234759.